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SUTSTONE LLC
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Legal

Terms & Privacy

Terms and Conditions and Privacy Policy for SUTSTONE LLC, including website use, services, billing information, personal information, cookies, contact forms, and third-party links.

Last updated: June 17, 2026

This page explains the general terms for using this website and how SUTSTONE LLC handles information submitted through the site. It is written for a small creative studio website and should be reviewed by legal counsel if you need formal legal compliance advice.

Terms and Conditions

1. About SUTSTONE LLC

SUTSTONE LLC is a creative studio operated by James Sutton. The business provides services that may include website design, ecommerce support, graphic design, branding, digital assets, marketing support, and related creative or technical services.

2. Website Use

By using this website, you agree to use it only for lawful purposes. You may not use this website in a way that disrupts, damages, overloads, or interferes with the website or attempts to gain unauthorized access to any part of the website, server, or connected systems.

3. Portfolio and Project Information

This website includes portfolio items, project descriptions, screenshots, designs, client examples, and case studies. The content is provided for informational and promotional purposes. Some older websites, inactive websites, archived projects, screenshots, or third-party client materials may no longer represent a client’s current website, branding, ownership, services, or business status.

4. Services and Estimates

Any service descriptions on this website are general and do not guarantee availability, pricing, timelines, results, search engine rankings, advertising performance, revenue, or business outcomes. Any project scope, timeline, pricing, payment terms, deliverables, revisions, or ownership terms should be confirmed in writing before work begins.

5. Billing Charge Notice

If you see a billing charge from SUTSTONE LLC, it may be related to a purchase, project, service, invoice, subscription, or transaction connected to SUTSTONE LLC or one of the websites, projects, or businesses operated or managed by SUTSTONE LLC. If you do not recognize a charge, contact SUTSTONE LLC using the contact information on this website so it can be reviewed.

6. Intellectual Property

Unless otherwise stated in a written agreement, the content on this website — including text, graphics, layouts, images, design elements, code structure, branding, and presentation — is owned by SUTSTONE LLC or used with permission. You may not copy, reproduce, modify, sell, or redistribute website content without written permission.

7. Client Materials and Third-Party Content

Some portfolio examples may include client-provided content, client names, screenshots, trademarks, logos, product images, third-party platforms, or other materials owned by others. Those materials remain the property of their respective owners and are shown only to demonstrate work performed by SUTSTONE LLC.

8. Third-Party Links

This website may link to third-party websites, platforms, client websites, social media pages, payment processors, analytics providers, booking tools, ecommerce platforms, or other outside services. SUTSTONE LLC is not responsible for the content, privacy practices, availability, security, or policies of third-party websites.

9. No Warranties

This website is provided “as is” and “as available.” SUTSTONE LLC does not guarantee that the website will be uninterrupted, error-free, secure, or free of harmful components. Website content may be updated, removed, corrected, or changed at any time.

10. Limitation of Liability

To the fullest extent permitted by law, SUTSTONE LLC is not liable for damages arising from your use of this website, reliance on website content, inability to access the website, third-party links, or technical issues outside of SUTSTONE LLC’s control.

11. Changes to These Terms

SUTSTONE LLC may update these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last updated” date.

Privacy Policy

1. Information SUTSTONE LLC May Collect

SUTSTONE LLC may collect information that you voluntarily provide, such as your name, email address, phone number, company name, project details, messages, or other information submitted through a contact form, email, phone call, or project inquiry.

The website may also collect basic technical information automatically, such as IP address, browser type, device information, operating system, pages visited, referring URLs, date and time of visit, and general usage data.

2. How Information Is Used

Information may be used to respond to inquiries, provide estimates, communicate about projects, provide services, improve the website, troubleshoot technical issues, prevent spam or abuse, keep business records, process billing or payments, and comply with legal obligations.

3. Contact Forms and Email

If you submit a contact form or send an email, SUTSTONE LLC may use the information you provide to respond to you and communicate about your request. Do not submit sensitive personal information through the website unless it is necessary for your request.

4. Cookies, Analytics, and Similar Technologies

This website may use cookies, analytics tools, pixels, log files, or similar technologies to understand website usage, improve performance, prevent abuse, or support marketing and advertising efforts. You can usually control cookies through your browser settings.

5. How Information Is Shared

SUTSTONE LLC does not sell personal information. Information may be shared with service providers or platforms that help operate the website or business, such as hosting providers, email providers, analytics tools, form tools, payment processors, project management tools, or other vendors used to provide services.

Information may also be disclosed if required by law, to protect legal rights, to prevent fraud or abuse, or in connection with a business transfer, merger, acquisition, or similar transaction.

6. Payments and Billing

If payments are accepted through third-party processors, payment information may be handled directly by those providers. SUTSTONE LLC may receive limited transaction details, such as payment status, amount, billing name, email address, or invoice details, but does not intentionally store full credit card numbers on this website.

7. Data Security

SUTSTONE LLC uses reasonable measures to protect information submitted through the website. However, no website, email system, server, or online transmission can be guaranteed to be completely secure.

8. Data Retention

SUTSTONE LLC may keep inquiry, project, billing, and business records for as long as reasonably necessary to provide services, respond to requests, maintain records, comply with legal obligations, resolve disputes, and operate the business.

9. Your Choices

You may request to update, correct, or delete personal information you have provided, subject to legal, billing, security, and business recordkeeping requirements. You may also unsubscribe from marketing emails if an unsubscribe option is provided.

10. Children’s Privacy

This website is not intended for children under 13. SUTSTONE LLC does not knowingly collect personal information from children under 13 through this website.

11. Visitors Outside the United States

SUTSTONE LLC is based in the United States. If you access this website from outside the United States, your information may be processed in the United States or in locations where service providers operate.

12. Changes to This Privacy Policy

SUTSTONE LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact

For questions about these Terms and Conditions or this Privacy Policy, contact SUTSTONE LLC through the contact page on this website or by email at james@sutstone.com.